Company policies - Privacy Policy

Overview

Like most website operators on the market, BigCitySoft collects some data about its customers/visitors/users. This helps us understand how useful and user-friedly the site is and how we could improve your experience. This Privacy Policy illustrates what information you ("User", "you" or "your") may share with us ("BigCitySoft", "Company", "we") when using the website https://www.bigcitysoft.com, including its mobile version (collectively hereinafter referred to as the "Site"). It also describes how we collect and use this information.

Data Controller

The personal data controller, i.e. the entity responsible for your personal data, is BigCitySoft.

Reception and collection of information

Non-personally-identifying information and log data: using the Site implies you provide us with general non-personally-identifying information such as the browser type, referring site, date and time of the request, as well as the data that your browser sends whenever you visit the Site (IP address, language of choice, cookie data).

Personal information: your name, email, address or phone number are collected by us only in case you intentionally submit this data a "Get Started" form and give us an explicit consent and only in order to respond to your query and keep up business communication with you.

Protection and use of personal information

We protect the data against any unauthorized access. We do not share your personal information with third parties except for upon receiving approval from you or sharing it with our affiliates.

We do not disclose personally identifying information to anybody but those of our employees who need it in order to render services to you and have taken an obligation not to disclose it to others.

Cookie Policy

By pressing the button “Accept” on our pop-up menu, users agree to our Cookie policy. We use Cookies on our website to improve user experience and website navigation. We also use cookies to analyze how users interact with our website. Cookies are small text files that can be stored on the user's computer or device when they are browsing the BigCitySoft website. They allow us to remember user actions during a set period of time.

You can control cookies and their use through your browser settings. Please note that if you delete all cookies, all of your settings on our website will be reset. If you have disabled one or more cookies, we can still use the information obtained from the cookies before your disabled them.

For further information, please refer to our Cookie Policy.

Your Further Choices and Awereness About Your Information

You can update or delete inaccuracies to the information previously submitted by you by contacting us directly. You have the right to request access to the information concerning you and request that we rectify or delete the personal data or restrict its processing.

Our Retention of Your Information

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Security

We take various steps to protect information you provide to us against loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

Legal Information

This Privacy Policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). If not stated otherwise within this document, this Privacy Policy relates solely to BigCitySoft.

How To Contact Us

If you have read this Policy but still need advice from us directly, please do not hesitate to reach out: b2b@bigcitysoft.com.

Changes To This Privacy Policy

We may perform changes to this Privacy Policy. If so, the last update date at the bottom of this page will be revised accordingly. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.